Set up your business: name, logo, currency, and time zone

Your business already exists in Citauno, but it doesn’t have a logo or settings yet. In this guide we’ll get the basic visual and operational pieces ready.

Where the settings are

In the admin dashboard, go to the side menu and tap Settings (at the end of the list). If you’re on your phone, open the hamburger menu first. The URL is /admin/<your-business>/settings.

The page has several separate sections, but it is one single form: the Save changes button appears once, at the very bottom. Work through whichever sections you need and save at the end. If you close the tab before pressing that button, everything you typed is lost.

1. Visual identity

Logo

Upload a square image — ideally a PNG with a transparent background. Recommended size: 512x512 px (we serve it cropped to 160x160). We use it in:

• The header of your public page (citauno.com/your-business).
• Your link-in-bio page (citauno.com/l/your-business).
• The preview image when someone shares your page on WhatsApp or social media, if you haven’t uploaded a cover.

Tip: if you don’t have a professional logo, you can create one for free on Canva or use a photo cropped into a circle. What matters is that it’s recognizable even when small.

Cover photo

A large image (recommended 1600x900 px, which is the size we downscale it to) that appears at the top of your public page. On the profile hero it is cropped to a wide band, so keep the main subject centered. Show your location, your team, or a service in action. Avoid text in the image — it looks bad on phones.

Business name

If you need to change the name your business appears under (for example, you wrote it without accents and want to fix it), this is the place. The public URL doesn’t change when you edit the name, and there is no field for you to edit it: the URL is fixed at signup. You can’t change it yourself from the dashboard yet; if you need a different one, contact us and we’ll change it. When that happens the old URL doesn’t break — it redirects (301) to the new one.

Description

A 2-3 sentence text that explains what your business does. It appears at the top of your public page and in Citauno’s search results.

Good example:

Nail studio in Las Mercedes specializing in gel and nail art. By appointment, Tuesday through Saturday.

Bad example:

Nail studio. We work hard. Come see us.

2. Currency and time zone

Currency

Choose the currency you’ll charge in. It defaults to PYG (Paraguayan guaraní). It’s a search field: type the code or the name and it filters. Regional currencies are there (PYG, ARS, BRL, UYU, CLP, COP, PEN, BOB, MXN and several more) alongside USD, EUR and GBP.

Careful: the currency applies to all your prices. If you switch from PYG to USD after you already have services loaded, the numbers don’t convert automatically — you have to update them manually.

Time zone

The wizard detected it automatically. If you work in Asunción, it’ll be America/Asuncion. Only change it if:

• You have locations in other countries and want to sync the main zone with the central location.
• You’re traveling but your customers are in Paraguay (in that case, keep Paraguay).

3. Booking confirmation mode

This is the most important decision in the entire setup. Define how the bookings that come in through your public link get confirmed.

Recommendation for starting out: if you’re just getting going, choose Manual. It gives you control to see who’s booking and learn the flow. In 2-3 weeks, once you’re confident, you can switch to Automatic to save yourself time.

4. Calendar rules

Slot interval

Defines how often slots are offered on your public link. Defaults to 30 minutes. The options are 5, 10, 15, 20, 30, 45 and 60.

• 5 or 10 minutes: for barbershops or short services where you want maximum granularity.
• 15 or 20 minutes: if you want more options than the default without crowding the grid.
• 30 minutes (what comes preset) or 45 and 60: for long services where intermediate times don’t make sense (therapies, long massages, facials).

Minimum notice

How far in advance can your customers book? It defaults to 3 hours (180 minutes): someone who visits your page at 3 PM can’t book a 5 PM slot, but can book the 6 PM one.

Example: lower it to 1 or 2 hours if you only need to prepare the space before each appointment. Set it to 24 hours if you work with bookings confirmed the day before. Set it to 0 if you want to allow instant bookings.

Maximum lead time

How many days into the future can customers book? Defaults to 14 days — two weeks. It’s a deliberately short default: it stops someone taking a date three months out before you know what your schedule looks like. If you want to open the calendar wider (packages, courses, customers who book far ahead), raise it to 30, 60, or whatever you need.

5. Contact details

These details appear on your public page so customers can find you outside of Citauno.

6. Cancellation policy

A free-text field that appears in the customer’s booking summary. Be clear and specific:

Good example:

Cancellations are accepted up to 4 hours before the appointment. After that time, 50% of the service value is charged at the next appointment.

Too vague:

Let us know in advance if you can’t make it.

7. Online payments and deposits

If you want to charge up front, this is where you turn on “Accept online payments” and pick the mode: no charge, a percentage deposit, a fixed-amount deposit, or the full price. You need tpago connected first — if it isn’t, the section shows a notice with a link to Online payments (tpago) to connect it.

What you set here is the business’s default policy. Each service can override it from its own form (see Service form).

8. Commissions

A default percentage applied to what each professional bills. You can fine-tune it per professional and per service from the Commissions section.

9. New booking notifications (for the owner)

This notification is off by default. If you want an email every time a new booking comes in, tick the “Receive emails for new bookings” checkbox. It helps you not miss any, especially in the early days.

• Notification email: if you leave it blank we use your account email. You can enter a different one if you want them to go to a shared team inbox.

10. Visibility and public bookings

There are two independent checkboxes that control how your business is exposed to the public:

• “Show on the marketplace home and search” — controls whether you appear on citauno.com, in search, and on the category pages. If you turn it off, your business becomes undiscoverable, but the booking page still works if you share the direct link.
• “Accept online bookings from the public” — controls whether anyone can book from the public link. If you turn it off, your profile at citauno.com/your-business still exists and still opens normally (with the book button disabled), and anyone who goes straight to the booking link is sent back to the profile with the notice “This business isn’t available for online booking right now.” Your business becomes an internal management system and only your team creates bookings from the admin.

Recommendation: leave both turned on. Appearing in the listing is a free source of new customers, and the public booking page is the main entry point for new customers.

Use “unlisted but with bookings active” for soft launches or private businesses that don’t want to be findable but do want to let anyone with the link book.

Use “public bookings disabled” if you want to use Citauno only as an internal management system (e.g. clinics that only book the customer over the phone).

Save and verify

Once you’ve filled everything in, press Save changes — the single button at the bottom. Go to your public page (citauno.com/your-business) and verify that the logo, description, and contact details look the way you expected.

What you already have

• Visual identity (logo + cover) uploaded.
• Currency and time zone configured.
• Confirmation mode chosen.
• Calendar rules (interval, lead time) defined.
• Public contact details and social media.

What this screen doesn’t do yet

• Change your public URL. There’s no field; today we change it on request.
• Show or hide each contact detail individually. What you fill in is shown; what you leave blank doesn’t appear. That’s the whole of the control available today.
• Colors, typefaces, or removing Citauno branding from your public page. That option doesn’t exist on any plan.

Next step

Now we’ll set up your first location with working hours. Continue with Create your first location and working hours.