Set up your business: name, logo, currency, and time zone

Your business already exists in Citauno, but it doesn’t have a logo or settings yet. In this guide we’ll get the basic visual and operational pieces ready.

Where the settings are

In the admin dashboard, go to the side menu and tap Settings (at the end of the list). If you’re on your phone, open the hamburger menu first. The URL is /admin/<your-business>/settings.

The page has several separate sections. We’ll go through them one by one. At the end of each section there’s a Save button — save before moving to the next one, so you don’t lose changes if you close the tab by mistake.

1. Visual identity

Logo

Upload a square image — ideally a PNG with a transparent background. Recommended size: 512x512 px. We use it in:

• The header of your public booking page.
• The automatic emails your customers receive.
• The calendar icon and receipts.

Tip: if you don’t have a professional logo, you can create one for free on Canva or use a photo cropped into a circle. What matters is that it’s recognizable even when small.

Cover photo

A large image (recommended 1600x600 px) that appears at the top of your public page. Show your location, your team, or a service in action. Avoid text in the image — it looks bad on phones.

Business name

If you need to change the name your business appears under (for example, you wrote it without accents and want to fix it), this is the place. The public URL doesn’t change when you edit the name — to change the URL you need a different process.

Description

A 2-3 sentence text that explains what your business does. It appears at the top of your public page and in Citauno’s search results.

Good example:

Nail studio in Las Mercedes specializing in gel and nail art. By appointment, Tuesday through Saturday.

Bad example:

Nail studio. We work hard. Come see us.

2. Currency and time zone

Currency

Choose the currency you’ll charge in. It defaults to PYG (Paraguayan guaraní). The options include PYG, USD, BRL, ARS, UYU, and other regional currencies.

Careful: the currency applies to all your prices. If you switch from PYG to USD after you already have services loaded, the numbers don’t convert automatically — you have to update them manually.

Time zone

The wizard detected it automatically. If you work in Asunción, it’ll be America/Asuncion. Only change it if:

• You have locations in other countries and want to sync the main zone with the central location.
• You’re traveling but your customers are in Paraguay (in that case, keep Paraguay).

3. Booking confirmation mode

This is the most important decision in the entire setup. Define how the bookings that come in through your public link get confirmed.

Recommendation for starting out: if you’re just getting going, choose Manual. It gives you control to see who’s booking and learn the flow. In 2-3 weeks, once you’re confident, you can switch to Automatic to save yourself time.

4. Calendar rules

Slot interval

Defines how often slots are offered on your public link. Defaults to 15 minutes.

• 5 or 10 minutes: for barbershops or short services where you want maximum granularity.
• 15 or 20 minutes: the most common.
• 30 or 60 minutes: for long services where intermediate times don’t make sense (therapies, long massages, facials).

Minimum notice

How far in advance can your customers book? If you set 2 hours, someone who visits your page at 3 PM won’t be able to book a 4 PM slot.

Example: set it to 2 hours if you need to prepare the space before each appointment. Set it to 24 hours if you work with bookings confirmed the day before. Set it to 0 if you want to allow instant bookings.

Maximum lead time

How many days into the future can customers book? Defaults to 60 days. If you work with limited spots (for example courses), lower it to 14 or 30 days so you don’t commit to dates too far out.

5. Contact details

These details appear on your public page so customers can find you outside of Citauno.

6. Cancellation policy

A free-text field that appears in the customer’s booking summary. Be clear and specific:

Good example:

Cancellations are accepted up to 4 hours before the appointment. After that time, 50% of the service value is charged at the next appointment.

Too vague:

Let us know in advance if you can’t make it.

7. New booking notifications (for the owner)

Turn on this section to receive an email every time a new booking comes in. It helps you not miss any, especially in the early days.

• Notification email: defaults to your account email. You can change it if you want them to go to a shared team inbox.

8. Visibility and public bookings

There are two independent checkboxes that control how your business is exposed to the public:

• “Show on the marketplace home and search” — controls whether you appear on citauno.com, in search, and on the category pages. If you turn it off, your business becomes undiscoverable, but the booking page still works if you share the direct link.
• “Accept online bookings from the public” — controls whether the public booking page exists. If you turn it off, citauno.com/your-business returns a 404 and no one can book online: your business becomes an internal management system and only your team creates bookings from the admin.

Recommendation: leave both turned on. Appearing in the listing is a free source of new customers, and the public booking page is the main entry point for new customers.

Use “unlisted but with bookings active” for soft launches or private businesses that don’t want to be findable but do want to let anyone with the link book.

Use “public bookings disabled” if you want to use Citauno only as an internal management system (e.g. clinics that only book the customer over the phone).

Save and verify

Once you’ve filled everything in, press Save changes at the end of each section. Go to your public page (citauno.com/your-business) and verify that the logo, description, and contact details look the way you expected.

What you already have

• Visual identity (logo + cover) uploaded.
• Currency and time zone configured.
• Confirmation mode chosen.
• Calendar rules (interval, lead time) defined.
• Public contact details and social media.

Next step

Now we’ll set up your first location with working hours. Continue with Create your first location and working hours.