Live training sessions and the owners' community

From time to time the Citauno team runs live training sessions: online sessions to answer questions about setting up and using Citauno. When one is scheduled, you see it in your dashboard and sign your business up from there.

Where it is

• On the Dashboard, a card with the next session: during your business’s first month, and whenever you have a session booked.
• On the Live training page, with every date: from the card (See all dates) or from Settings.

The owner and the business’s administrators use it.

Signing up

1. Pick a date and tap Sign me up.
2. You get an email with the join link and the event for your calendar (an attached file and a Google Calendar link).
3. Before it starts you get an email reminder with the same link.

The join link also shows in your dashboard, next to the session, marked You’re signed up.

• Each business signs up on its own. If you run two businesses, sign each one up from its own dashboard.
• Time. You see the time in your business’s time zone, with the city named.
• Language. If the session is held in another language than your dashboard’s, it says so next to the date.
• Capacity. Some sessions have limited spots: you see how many are left, and once it says Fully booked nobody else can sign up.

If you can’t make it

Tap I can’t make it next to the session, before it starts: your spot goes back to other businesses and you can sign up for another date.

If the Citauno team cancels a session, we tell you by email and you can pick another date.

Owners’ community

When the Citauno team opens a group for owners, a Join the community button shows on the Dashboard card, on the Live training page and in the training emails. If the group is in another language than your dashboard’s, it says so.