Sub-processors

Updated Sunday 01 November 2026, together with the Privacy policy

These providers process personal data on Citauno's behalf, to run the service. Some process data about Businesses' clients and staff, as the Data processing agreement provides. Before adding one, we publish it on this list and in section 6 of the Privacy policy.

Amazon Web Services · United States

Hosting the site, the database, files and sending emails.

All the data Citauno keeps, including that of Businesses' clients and staff.
Google Workspace · United States

Our team's email and the follow-up spreadsheet for our ad forms.

What you write to us by email and what you fill in on those forms.
Google Analytics · United States

Usage statistics for the site and dashboards, and measuring our Google Ads campaigns.

The pages you visit, without access codes, technical data about your browser, events and an internal account identifier (section 6 of the policy).
Google Maps · United States

Completing addresses in Businesses' forms.

What is typed in the address field.
Meta · United States

WhatsApp Business API: WhatsApp messages and reminders. Pixel and Conversions API: measuring our campaigns.

Over WhatsApp: the number, the name and the text of each message. Over the Conversions API: a Business signing up or paying for a plan, with the amount, the IP address, the user agent, Meta's cookies and the account email as a hash.
Sentry · United States

Error monitoring.

Technical data about each error: the page, the browser and the server, without passwords, cookies or account data.
New Relic · United States

Performance monitoring.

Technical data about each request to the server (the page, timings, errors and the IP address), the application's logs and, from the browser, page views and their load times.
OpenAI · United States

Machine translation of the content Businesses publish.

The texts a Business asks to translate, such as its services' names and descriptions.
Stripe · United States

Billing plans invoiced outside Paraguay.

The Business's name, its owner's email and the card it pays with, which Stripe keeps.
Bancard · Paraguay

Billing plans in Paraguay and deposits paid with tpago.

The amount and result of each payment; the card stays with Bancard.
Sifende · Paraguay

Paraguayan electronic invoices, when the Business connects this provider.

The sale data the invoice needs: name or company name, RUC or ID, address, services and amounts.
ViaCEP · Brazil

Completing the street and city of a Brazilian CEP (postcode).

Only the CEP, nothing else.

Provider	What for	Which data	Where
Amazon Web Services	Hosting the site, the database, files and sending emails.	All the data Citauno keeps, including that of Businesses' clients and staff.	United States
Google Workspace	Our team's email and the follow-up spreadsheet for our ad forms.	What you write to us by email and what you fill in on those forms.	United States
Google Analytics	Usage statistics for the site and dashboards, and measuring our Google Ads campaigns.	The pages you visit, without access codes, technical data about your browser, events and an internal account identifier (section 6 of the policy).	United States
Google Maps	Completing addresses in Businesses' forms.	What is typed in the address field.	United States
Meta	WhatsApp Business API: WhatsApp messages and reminders. Pixel and Conversions API: measuring our campaigns.	Over WhatsApp: the number, the name and the text of each message. Over the Conversions API: a Business signing up or paying for a plan, with the amount, the IP address, the user agent, Meta's cookies and the account email as a hash.	United States
Sentry	Error monitoring.	Technical data about each error: the page, the browser and the server, without passwords, cookies or account data.	United States
New Relic	Performance monitoring.	Technical data about each request to the server (the page, timings, errors and the IP address), the application's logs and, from the browser, page views and their load times.	United States
OpenAI	Machine translation of the content Businesses publish.	The texts a Business asks to translate, such as its services' names and descriptions.	United States
Stripe	Billing plans invoiced outside Paraguay.	The Business's name, its owner's email and the card it pays with, which Stripe keeps.	United States
Bancard	Billing plans in Paraguay and deposits paid with tpago.	The amount and result of each payment; the card stays with Bancard.	Paraguay
Sifende	Paraguayan electronic invoices, when the Business connects this provider.	The sale data the invoice needs: name or company name, RUC or ID, address, services and amounts.	Paraguay
ViaCEP	Completing the street and city of a Brazilian CEP (postcode).	Only the CEP, nothing else.	Brazil