Guides
Guides for appointment-based businesses
Practical advice for hair salons, barbershops, beauty salons, nail studios and spas: fewer no-shows, a tidy schedule and clients who come back.
Online booking
Going from writing appointments down by hand to clients booking on their own.
How to start taking online bookings in an afternoon
What to prepare, how to set everything up in about 15 minutes, your first test booking and what to do in your first week of taking online bookings.
7 min read Online bookingHow to set up your service and price list for bookings
Clear names, real durations, time between clients, visible prices and categories: how to prepare your service list to take online bookings.
8 min read Online bookingHow to organize appointments at a barbershop
From a notebook and WhatsApp to a tidy schedule: how long each service takes, each barber's hours, walk-in clients and the packed Saturday.
7 min readFewer no-shows
Reminders, confirmations and deposits so appointments don't go to waste.
WhatsApp appointment reminders for your salon
When to send the reminder, what it should say and how to let clients confirm or cancel with one tap. With templates you can copy.
7 min read Fewer no-showsHow to reduce no-shows at your salon or barbershop
Written confirmation, a reminder with an easy way to cancel, a clear policy and a record of who misses: what gets clients to turn up or let you know.
8 min read Fewer no-showsTaking deposits for appointments: by transfer or online
When to ask for a deposit by bank transfer or online, how much and how to tell clients. In Paraguay, online deposits via tpago are a module on request.
9 min readClients
Getting to know your clients and getting them to book again.
Getting more bookings
Where to put your booking link so people find you.
Running the business
Organising your team, your schedule and the tools you use.
How to organize a salon schedule with several professionals
Each person's hours and breaks, who does which service, days off and who sees what: how to organize the schedule of a salon with a team.
8 min read Running the businessHow to choose a booking system: 10 questions
Ten questions to ask any booking system before you choose: reminders, cost, commissions, data and support. Plus how Citauno answers each one.
8 min read