Booksy alternative: Citauno vs Booksy
Citauno charges per professional, with no commissions, and sends reminders on WhatsApp with messages included in the plan. Booksy charges per business plus each extra user, its Boost feature charges 30% of the first visit of each new marketplace client (waived in Brazil), its website does not mention WhatsApp reminders, and each location is a separate account.
The facts about Booksy come from its public website and were checked on Wednesday 28 October 2026 (US, Mexico and Brazil versions). Prices change: every fact links to its source.
Everything included from the first professional
Citauno has one plan. Everything below comes with every professional, with no higher tiers and no paid add-ons: a one-person business gets the same features as a team of twenty.
- Online booking 24/7 Your page with your real availability; clients book without downloading anything.
- WhatsApp reminders With buttons to confirm or cancel; 50 messages per professional a month included, plus email.
- Client page Clients confirm, cancel, add the appointment to their calendar or book again in one tap.
- Deposits and prepayment In Paraguay, through tpago and your own merchant account: the money goes straight to you.
- Citauno's directory You appear on Explore and on the pages by business type and city, where people look for where to book.
- A page ready for Google Your public page with data for search engines and your location on Google Maps.
- Team commissions Each professional's commission per service, with a report by period.
- Analytics Occupancy, revenue, clients, team performance and where your bookings come from.
- Session packages Prepaid sessions that are deducted on each booking automatically.
- Discounts and referrals Codes your clients use when booking online.
- Reviews and ratings An automatic request after each visit, and your rating on your page from 3 reviews.
- Client records Each client's history, no-shows and cancellations; block anyone who doesn't show up.
- An agenda for each professional Everyone sees their own agenda on their phone, installable like an app.
- Team alerts New bookings, cancellations and the next appointment instantly on a phone or computer, without spending WhatsApp.
- An agenda that fits you Fixed start times per service, pauses within a service and blocks that repeat.
- Link-in-bio page For your Instagram bio, with the booking button at the top.
- AI copy and photos Translate your copy into Spanish and Portuguese in one tap and search free photos for your page.
- Recurring bookings The same client, same day and time, for several weeks in one go.
- Team and multiple locations Owner, admin, manager and professional roles.
- Three languages Your clients book in Spanish, Portuguese or English.
All of this comes with every plan, however many professionals you have.
Citauno and Booksy, point by point
| What we compare | Citauno | Booksy |
|---|---|---|
| What the plan includes | Citauno Everything, from the first professional and in one plan, however many professionals you have: online booking, WhatsApp reminders, commissions, analytics, packages, discount codes, reviews, a link-in-bio page, client records, an agenda for each professional, team alerts, multiple locations and, in Paraguay, online deposits through tpago. No higher tiers and no paid add-ons. | Booksy One plan with every feature, paid per business plus each extra team member. Boost, for new marketplace clients, is charged separately per client. source 1 source 2 |
| Commission per booking | Citauno 0%: no commission on bookings or payments. | Booksy No commission per booking. Boost, which is optional, charges once 30% of the first visit of each new client who comes through its marketplace (in the US, between US$10 and US$100); in Brazil that fee is waived. source 1 source 2 source 3 |
| Reminders | Citauno A WhatsApp and email reminder before the appointment, with buttons to confirm or cancel, as far ahead as the business chooses. The plan includes 50 WhatsApp messages per professional per month; extra packs are available. | Booksy A free SMS reminder 24 hours before, or a push notification if the client uses the app. Its website does not mention WhatsApp reminders. source |
| Payment at booking | Citauno In Paraguay, a deposit or full payment at booking through tpago, included in the plan, with the business's own tpago merchant account. In other countries, online deposits are not available in Citauno yet: payment is arranged outside it. | Booksy Deposits and cancellation fees on the card on file, a card reader and tap to pay. In the US, 2.69% + US$0.30 per online payment. source 1 source 2 |
| Free trial | Citauno There is no free tier: a 15 days trial with no card and no billing details. | Booksy No free plan. A 14-day trial with no card in the US and Mexico; 7 days in Brazil. source 1 source 2 source 3 |
| Contract | Citauno No lock-in: pay month to month and cancel whenever you want. | Booksy Month to month, no lock-in; cancelling is done by writing to support. source 1 source 2 |
| Price | Citauno US$ 10.00 per professional per month, in US dollars (the list for countries without their own price, such as Argentina and Mexico), everything included; from US$ 8.00 per professional with the team discount (up to 20%). | Booksy US: US$29.99 a month per business, plus US$20 a month for each extra user. Mexico: from $499 a month, plus $100 per extra member. Brazil: R$99.99 a month, plus R$20 per extra staff calendar. source 1 source 2 source 3 |
| How it is billed | Citauno Per active professional, month to month. One plan, with no tiers and no features held back for pricier plans. | Booksy One plan with every feature, per business, with a fee for each extra team member. source |
| Team and locations | Citauno Several professionals and several locations, with roles: owner, admin, manager and professional. | Booksy Team profiles with permission levels. Each location is a separate account. source 1 source 2 |
| Booking page | Citauno A public business page with online booking around the clock, nothing to download, and a place in Citauno's public directory (Explore). Clients book with their Google account or, if you allow it, without creating an account. | Booksy A profile with a booking link, a widget for your website and a free listing on its consumer marketplace. source |
| Google Calendar | Citauno Calendar invitations (.ics) by email for Google Calendar, Apple Calendar or Outlook. Not a two-way sync. | Booksy A one-time import of Google or Apple Calendar events; not a sync. source |
| Apps | Citauno Nothing to download: it runs in the browser on a phone or a computer, and the team can install their agenda on their phone's home screen and get instant alerts. | Booksy Native iOS and Android apps: Booksy Biz for the business and Booksy for clients. source 1 source 2 |
| Other features | Citauno Session packages (also sold online), commissions, discount codes, recurring bookings, fixed start times per service, pauses within a service, recurring blocks, analytics with the visitor funnel, a link-in-bio page, client records with history, reviews with the business's replies and AI translation, all in the same plan. No point of sale, and it does not issue invoices. | Booksy Cash register, tips, inventory, commissions, memberships, packages, gift cards, loyalty cards, automated campaigns and 50+ reports. source 1 source 2 |
| Languages and countries | Citauno Spanish, Portuguese and English. Works in any country, with dedicated pages for Paraguay, Argentina, Mexico, Chile and Brazil. | Booksy Sites for the US, UK, Ireland, France, Poland, Spain, Brazil, Germany, South Africa and Mexico. We found no version for Paraguay or the rest of Spanish-speaking South America. source |
When Citauno is the better fit
Appointment-based businesses —hair salons, barbershops, nails, spas, aesthetics— that want online booking and WhatsApp reminders at a per-professional price, with no commissions and nothing to install, especially in Latin America.
When Booksy is the better fit
Barbershops and salons in the US, Europe, Brazil or Mexico that want to be listed on a marketplace with a client app, take card payments in the system and run a cash register and inventory.
- A consumer marketplace with its own app, and bookings from Google, Instagram and Facebook. source 1 source 2
- Card payments inside the system: card reader, tap to pay, deposits and no-show fees. source 1 source 2
- Native apps for the business and for clients. source
- Cash register, inventory, gift cards, loyalty and 50+ reports. source 1 source 2
Sources
The public Booksy pages this comparison is based on.
- biz.booksy.com/pricing
- support.booksy.com/hc/en-us/articles/16486248108946-How-does-Boost-pricing-work
- biz.booksy.com/pt-br/precos
- support.booksy.com/hc/en-us/articles/16463854228114
- biz.booksy.com/features/no-show-protection
- biz.booksy.com/es-mx/precios
- support.booksy.com/hc/en-us/articles/16540030689810
- biz.booksy.com/features
- support.booksy.com/hc/en-us/articles/16538539391122
- support.booksy.com/hc/en-us/articles/17499276381458
- apps.apple.com/us/app/booksy-biz-for-businesses/id725335996
- apps.apple.com/us/app/booksy-for-customers/id723961236
- biz.booksy.com/features/stats-and-reports
- biz.booksy.com/contact
Other comparisons
Frequently asked questions
What does Citauno's plan include?
Everything, from the first professional and however many you have: online booking around the clock, WhatsApp reminders with buttons to confirm or cancel (50 messages per professional a month included), team commissions, analytics, packages, discount codes, reviews, a link-in-bio page, client records, an agenda for each professional, team alerts, multiple locations and, in Paraguay, online deposits through tpago. There are no higher tiers and no paid add-ons.
Does Booksy charge a commission?
Not per booking. Its optional Boost feature charges 30% of the first visit of each new client who comes through its marketplace (in the US, between US$10 and US$100; waived in Brazil). Citauno charges no commission of any kind.
Does Booksy send WhatsApp reminders?
Its website describes SMS reminders and push notifications, not WhatsApp. Citauno sends the reminder on WhatsApp and includes messages in the plan.
Which is cheaper, Booksy or Citauno?
It depends on the team size and the country. Booksy charges per business plus a fee for each extra user; Citauno charges per professional, with a team discount. The table above has both prices.
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